Effective Date: July 31, 2026

Mamajuana Cafe Bronx (“Mamajuana Cafe,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you provide when visiting our website, making reservations, placing online orders, joining our SMS program, or interacting with our business.

This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices you have regarding your personal information.

By using our website or services, you agree to the practices described in this Privacy Policy.

Business Information

Mamajuana Cafe Bronx

3233 East Tremont Avenue

Bronx, New York 10461

United States

Phone: (718) 824-8400

Email: dollyb@mamajuanacafebronx.com

Website: https://mamajuanacafebronx.com

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Full name
Email address
Mobile telephone number
Reservation information
Online ordering information
Delivery or pickup preferences
Billing information (processed by secure third-party payment providers)
Customer support requests
Dining preferences
Marketing preferences
Any additional information you choose to provide.

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

IP address
Browser type and version
Device type
Operating system
Pages viewed
Date and time of your visit
Referring website
Session information
Cookies and similar tracking technologies

This information helps us improve our website, security, and customer experience.

How We Use Your Information

We use the information we collect to:

Process restaurant reservations
Confirm reservations
Process online orders
Coordinate pickup and delivery services
Respond to customer inquiries
Send receipts and confirmations
Provide customer support
Improve our products and services
Analyze website traffic and performance
Detect and prevent fraud
Comply with applicable legal obligations
Send promotional communications when you have opted in.

SMS Communications

If you voluntarily opt in to receive SMS communications from Mamajuana Cafe Bronx, you may receive text messages regarding:

Reservation confirmations
Reservation reminders
Order confirmations
Pickup notifications
Delivery updates
Customer service communications
Restaurant announcements
Holiday specials
Limited-time promotions
Birthday rewards
Loyalty program offers
Special events

Message frequency varies based on your interaction with Mamajuana Cafe Bronx but generally will not exceed eight (8) messages per month.

Message and data rates may apply.

You may opt out at any time by replying STOP to any SMS message.

For assistance, reply HELP or contact us using the information listed below.

Consent to receive SMS messages is not required as a condition of purchasing any goods or services.

Mobile Information Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Your mobile number will only be used to provide the messaging services you have requested.

How We Share Information

We do not sell your personal information.

We may share information only when necessary with trusted service providers who help us operate our business, including:

Website hosting providers
Reservation platforms
Online ordering providers
Payment processors
Email service providers
SMS messaging providers
Analytics providers
Technology support providers

These providers are permitted to use your information only to perform services on our behalf and are required to protect your information.

We may also disclose information:

To comply with applicable laws and legal process.
To protect the rights, safety, or property of Mamajuana Cafe Bronx.
To investigate fraud or security issues.
In connection with a merger, acquisition, financing, or sale of business assets.

Cookies

Our website uses cookies and similar technologies to:

Remember user preferences
Improve website performance
Measure visitor activity
Enhance customer experience
Analyze website usage

Most browsers allow you to control or disable cookies. Disabling cookies may affect certain website functionality.

Google Analytics

We may use Google Analytics or similar services to understand how visitors use our website.

These services collect information such as pages viewed, time spent on the site, browser type, and device information. This information is used only to improve our website and services.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Although we use commercially reasonable security measures, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to:

Complete transactions
Provide requested services
Meet legal and regulatory obligations
Resolve disputes
Enforce our agreements
Improve our services

When information is no longer required, it is securely deleted or anonymized where appropriate.

Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Withdraw consent where applicable
Opt out of marketing communications
Request information regarding how your data is processed

To stop receiving marketing text messages, reply STOP to any SMS message.

To exercise any of these rights, please contact us using the information provided below.

Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

Children’s Privacy

Our services are not intended for children under the age of 13.

We do not knowingly collect personal information from children. If we learn that personal information from a child has been collected, we will promptly delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations.

When changes are made, the revised Privacy Policy will be posted on this page with an updated Effective Date.

Your continued use of our website after any changes constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us: