PrivacyPolicy
Last Updated Date: December 8, 2025
Our Commitment to Your Privacy
At Mamajuana Cafe Bronx, we value the trust you place in us when you share your personal information. This Privacy Policy explains how we collect, use, protect, and share your information when you visit our restaurant, use our website at mamajuanacafebronx.com, or interact with us through other channels.
Information We Collect
Information You Provide Directly
We collect information you voluntarily provide when you:
Make reservations by phone, in person, or through our website
Sign up for our SMS marketing campaigns
Subscribe to our email newsletter
Contact us via email or phone
Participate in special promotions or seasonal events
Visit our restaurant and provide information during your dining experience
Provide feedback or reviews
This information may include:
Name
Phone number
Email address
Dining preferences
Special occasion details (birthdays, anniversaries, etc.)
Any other information you choose to share with us
Information Collected Automatically
When you visit our website, we automatically collect certain information through cookies and similar technologies, including:
IP address
Browser type and version
Device information
Pages visited and time spent on our site
Referring website addresses
General location information (city/region level)
We use Google Analytics to help us understand how visitors use our website. Google Analytics collects information anonymously and reports website trends without identifying individual visitors. You can learn more about Google Analytics and opt out by visiting: https://tools.google.com/dlpage/gaoptout
How We Use Your Information
We use your information to:
Process and confirm reservations
Communicate with you about your dining experience
Send you promotional offers, special event announcements, and updates (only if you’ve opted in)
Respond to your inquiries and provide customer service
Improve our website, services, and customer experience
Comply with legal obligations
Analyze trends and website usage to enhance our offerings
SMS Marketing
Text Messaging & Mobile Opt-In
When you opt in to our SMS program, we collect your mobile phone number and opt-in consent. We use this information solely to send you promotional offers, order updates, event invitations, and birthday rewards (maximum 6 messages per month).
We do not sell, rent, or share your mobile number or opt-in consent with any third party for marketing purposes. Your number is stored securely and only used by Mamajuana Cafe Bronx and our authorized messaging provider (Twilio).
You may opt out at any time by replying STOP to any message. See our full SMS Terms & Conditions at https://mamajuanacafebronx.com/sms-terms.
By opting in through our website forms or by texting the designated keyword, you agree to receive automated marketing text messages from Mamajuana Cafe Bronx (including promotions, event updates, reservation reminders, and VIP messages). Frequency will be approximately 1–2 messages per week. Msg & data rates may apply. Reply HELP for help or STOP to opt out at any time.
Email Marketing
If you subscribe to our email newsletter:
You will receive updates about special promotions, seasonal events, and news from Mamajuana Cafe Bronx
You can unsubscribe at any time by clicking the “unsubscribe” link at the bottom of any email
We will never sell or share your email address with third parties for their marketing purposes
How We Share Your Information
We respect your privacy and do not sell your personal information. We may share your information only in the following limited circumstances:
Service Providers: We may share information with trusted third-party service providers who assist us in operating our business (such as email marketing platforms, SMS service providers, or website hosting), who are contractually obligated to protect your information
Legal Requirements: We may disclose information when required by law, court order, or government regulation
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner
With Your Consent: We may share information for other purposes with your explicit consent
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
Remember your preferences
Understand how you use our website
Improve website functionality and user experience
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.
Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
Access: Request access to the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information (subject to legal and business requirements)
Opt-Out: Opt out of marketing communications at any time
To exercise these rights, please contact us using the information below.
Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete that information.
Note: Our bar and alcoholic beverage service is restricted to guests 18 years of age and older in accordance with New York State law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a new “Effective Date.” We encourage you to review this policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:
Mamajuana Cafe Bronx LLC
3233 East Tremont Avenue
Bronx, New York 10461
United States
Phone: (718) 824-8400
Email: dollyb@mamajuanacafebronx.com